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Elf Kernkompetenzen der International Facility Management Association (IFMA) für Facility Manager

Quelle: www.ifma.ch

1. Communication: Communication plans and processes for both internal and external stakeholders

2. Emergency Preparedness and Business Continuity: Emergency and risk management plans ans procedures

3. Environmental Stewardship and Sustainability: Sustainable management of built and natural environments

4. Finance & Business: Strategic plans, budgets, financial analyses, procurement

5. Human Factors: Healthful and save environment, security, FM emplyee development

6. Leadership and Strategy: Strategic planning, organize, staff and lead organization

7. Operations and Maintenance: Building operations and maintenance, occupant contracts

8. Project Management: Oversight and management of all projects and related contracts

9. Quality: Best practices, process improvements, audits and measurements

10. Real Estate and Property Management: Real estate planning, acquisition and disposition

11. Technology: Facility management technology, workplace management systems